Outsource Change Professional Review
at BT Group
Higher Level Apprenticeship
Project Management
Newcastle upon Tyne, UK
Review Submitted: April 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Delivering change to our partners in outsourced contact centre estates.
To what extent do you enjoy your programme?
5/5
I enjoyed my apprenticeship. My tutor was fantastic and I ended up with a great result in my course and my end point assessment.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
An array of different skills as part of the course and the end point assessment.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised. Good workshops and alternative methods to submit work, allowing flexibility.
How much support do you receive from your employer?
5/5
Plenty support throughout.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support from training provider was unwavering.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has given me a plethora of transferable skills.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
Its a great company to work for, with a lot of opportunities to have a fulfilling career.
What tips or advice would you give to others applying to BT Group?
N/A
