Shift Manager Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Worthing, West Sussex
Review Submitted: April 2024
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is based on running shifts and asissting employee wellbeing, maintaining standards, training and many other responsibilities. Day to day, you will see me leading different areas within the restaurant, supporting and training other employees on different stations and running areas, also supporting our new trainee managers with managerial responsibilities.
To what extent do you enjoy your programme?
5/5
I have really enjoyed my apprenticeship, it has provided me with many new skills, helped me develop both personally and professionally, and moving into my assessments has been a massive boost in confidence as I have been able to be myself and express myself in ways that I didn't know I was able to!
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learned many new skills and developed multiple of my existing skills, this include:
- Leading a team
- Supporting employees
- Communication
- Teamwork
- Management styles
These tasks are really useful within my workplace as they allow me to manage my role effectively and without stress or worry. I am also continuously learning and developing my skills.
- Leading a team
- Supporting employees
- Communication
- Teamwork
- Management styles
These tasks are really useful within my workplace as they allow me to manage my role effectively and without stress or worry. I am also continuously learning and developing my skills.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very easy to navigate and well structured. I have been very well supported by my coach with Lifetime Training and she has supported me through any questions or conerns about the programme. The programme is structured monthly, so you know what your tasks are both in the current and upcoming months, and is very easy to understand as they have set due dates and targets to achieve, making it inclusive and rewarding.
How much support do you receive from your employer?
5/5
In my opinion, my employer sees supporting their staff paramountly over anything else. People first is the way that my employer sees this and I have recieved so much support from different levels of management within my company. They have helped me progress through the apprenticeship and helped me develop as a manager and a person.
How much support do you receive from your training provider when working towards your qualifications?
5/5
In my opinion, my training provider sees supporting their staff paramountly over anything else. People first is the way that my employer sees this and I have recieved so much support from different people within my training company. They have helped me progress through the apprenticeship and helped me develop as a manager and a person.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very much so, the different topics within the programme really benefit and help you in your day to day work, they will help develop different skills necessary to working in McDonald's, the skills you develop are useful in more or less any job role within the restaurant!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Crew events - social acivities every quarter for employees
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Very diverse and inclusive of all, great working environment and very supportive of university & college students. They want to see you progress, whether that's within the company, as a person and externally!
What tips or advice would you give to others applying to McDonald's?
Don't hold back! Do it, it's an amazing opportunity to develop, make new friends and just have a great time while at work! We put our people first, which is paramount to anything else. We strive for excellence in all of our crew and managers! McDonald's is an amazing place to work!
