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Higherin
McDonald's

Shift leader Review

at McDonald's

Higher Level Apprenticeship

Hospitality Management

Wigan

Review Submitted: May 2024

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Monitoring quality, service etc, cashing up / setting targets
To what extent do you enjoy your programme?
4/5
Enjoy the learning part online, don’t really enjoy webinars ( but that may be down to lack of quiet areas at work)

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Better leadership skills/ communication and behaviours

Structure and Support

How well organised/structured is your programme?
3/5
Very well organised- wish it was structured to it followed on webinars- the relevant section .
How much support do you receive from your employer?
3/5
At first lots - but recently has tailed off slightly
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lots - got lots of help to get maths qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Got more confidence, able to identify areas for improvement
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes occasional nights out etc

Recommendations & Advice

Would you recommend McDonald's to a friend?
Yes
Why?
Easy to progress if desired - decent wages
What tips or advice would you give to others applying to McDonald's?
It is what you put into it - if you’re keen to learn and are customer focused their great employers
In This Review
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