Property Admin Team Manager Review

Item: Property Admin Team Manager at Marstons
Rating: 5
Author: Anonymous

at Marstons

Higher Level Apprenticeship

Hospitality Management

Wolverhampton

Review Submitted: April 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I manage a team of 4 including a process supervisor, with varying levels of experience alongside my day to day job of managing the bad debt of our ULP and sublet estate.

To what extent do you enjoy your programme?

5/5

So far so good! I have only been on the course 3 months but no issues so far.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

Both! I have been a manager for 20 years in different roles and I feel I have a good understanding of how to manage my team, however a lot of those skills have been borrowed rather than learned / taught so it is good to really understand why we do things and put them into practice.

Structure and Support

How well organised/structured is your programme?

5/5

VERY well structured, I know and understand what is expected of me and this helps me to plan my week out around my role,

How much support do you receive from your employer?

5/5

My line manager is very supportive. She lets me get on with my role but I know if workload ever gets too much that I can count on her to help me move things around.

How much support do you receive from your training provider when working towards your qualifications?

5/5

So far so good!

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

Already I can see the benefits. I am more measured in my approach and I know that I have the skills in the bag to deal with various situations and so they seem less overwhelming.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Lots! I can get involved in as few or as many as I like. I am part of the Charitable Foundation * DisAbility network so theytend to keep me busy.

Recommendations & Advice

Would you recommend Marstons to a friend?

Yes

Why?

Its a great place to work - I was only going to stay 6 months and I've been here 9 years. Its inclusive, progressive and you get out of this business what you put in. I'm never short of opportunities that stretch me and can see the impact that I have on a day to day basis, both on my team and my day job.