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Higherin

mortgage operations Review

at Nationwide

Level 3 Apprenticeship

Business Operations

Northampton, Northamptonshire

Review Submitted: April 2024

Overall Rating

2.6 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

1.5/5 - Overview of Role
4/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
1/5
I change 100 Direct debit details a day
To what extent do you enjoy your programme?
2/5
I enjoy learning about all aspects of business operations within the modules. However, the work I do day to day is very repetitive and I cant imagine it being a necessary job in the very near future.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
developed IT skills

Structure and Support

How well organised/structured is your programme?
4/5
The apprenticeship work is very well structured.
How much support do you receive from your employer?
3/5
Help is available if you ask the right people.
How much support do you receive from your training provider when working towards your qualifications?
5/5
my manager has always been happy to help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
I don't think the role I am currently doing is amplified by this course. I wouldn't recommend an apprenticeship in this level of work as it has no career aspects within the company to follow.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
yes, but most are located far away.

Recommendations & Advice

Would you recommend Nationwide to a friend?
No
Why?
Progression opportunities have been removed unless relocating. Being asked at short notice to travel and stay away from home. Communication issues. No availability for flexible working.
What tips or advice would you give to others applying to Nationwide?
Make sure the apprenticeship is genuinely a progressive role for your location and would not require you to relocate.
In This Review
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