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McDonald's

Crew trainer Review

at McDonald's

Level 3 Apprenticeship

Bournemouth

Review Submitted: March 2024

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I can do any shift whether that’s morning, evening or overnight. I come in and can either be serving customers all day or working in the kitchen or drinks. I train new starters and make sure everyone’s following procedures.
To what extent do you enjoy your programme?
5/5
I really enjoy my apprenticeship, it’s a lot of fun and it’s quite rewarding when you see how much work you’re completing. I also thoroughly enjoy the computer work as it gives me more of an insight into how the business works.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, I have been learning more about how the business runs, more about the theory side of the business rather than the practical. I have learnt how to do weekly tasks and why they are important.

Structure and Support

How well organised/structured is your programme?
5/5
My apprenticeship is laid out really well. It’s not confusing and if I do find anything confusing, I have all the correct contact numbers to message to help me out.
How much support do you receive from your employer?
5/5
My business manager supports me a lot with it and so do the others. My bm even helped me with my off the job hours and helped me tick quite a few hours off.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have a lot of support from my mentors and my maths and English tutors. They are always on hand and ready to answer any of my questions I have.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think I have been performing really well since I started my apprenticeship. It’s given me a lot more knowledge into the business.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have crew parties once a year for our restaurant. There is also a big party where all the stores in our franchise comes together once a year. There is activities throughout the year going on too.

Recommendations & Advice

Would you recommend McDonald's to a friend?
Yes
Why?
I started out with it being part time, but now 2 years later I’m full time completing an apprenticeship and enjoying it thoroughly.
What tips or advice would you give to others applying to McDonald's?
Just be yourself.
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