Customer Master Data Apprentice Review
at L'Oreal
Level 3 Apprenticeship
Business Operations
Annesley Woodhouse
Review Submitted: March 2024
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I liaise with customers frequently if aspects of the documentation were inaccurate, guiding them to fulfilment as and when required, Data inputting using SAP, maintaining expectations with our stakeholders across four different divisions, Frequent contact with customers using a variety of methods, for example via email and telephone.
To what extent do you enjoy your programme?
4/5
I thoroughly enjoyed my time with Loreal, it is such a welcoming company to work for and I have developed great relationships with fellow employees.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Familiar with a wide range of IT software and comfortable/confident to network with stakeholders who I have never spoke to before.
Structure and Support
How well organised/structured is your programme?
4/5
Extremely well structured. I was allowed time away from my job role without any questions asked when it came to completing my college work.
How much support do you receive from your employer?
4/5
A lot, my manager is extremely forthcoming and gives me all the support i could ever need.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lots of support, my college mentor was always a phone call away if I needed any support in between our review meetings once a month.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has boosted my self-confidence in addressing inefficiencies in my daily tasks. Having the freedom and full control to explore solutions successfully has encouraged a sense of self-reliance and assurance in my abilities. This experience has increased my leadership, communication, and time management skills and improving my approach to responsibilities.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We went to London, Manchester and Eastwood for a conference. Where accommodation and food was provided.
Recommendations & Advice
Would you recommend L'Oreal to a friend?
Yes
Why?
As mentioned before, it is a very good company to work for as it is so welcoming and such a friendly environment.
What tips or advice would you give to others applying to L'Oreal?
Be yourself!
