Middleware Apprentice Review
at NatWest Group
Level 3 Apprenticeship
Information Technology
Edinburgh
Review Submitted: March 2024
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I have not had a chance to really start my job yet due to boot camp being so busy. I will be based on a Technology helpdesk and have been getting some training once a week from a colleague giving me an overview of our area and topics to research.
To what extent do you enjoy your programme?
5/5
i have been really enjoying the programme so far. i think it is an excellent opportunity to come into a new industry and learn a job while studying for a qualification a the same time and being paid for both. A great opportunity
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt more technology terms and understand the sector more than I previously did being new to technology. I have learnt more about service desks and networking/wireless networking
Structure and Support
How well organised/structured is your programme?
2/5
The content has been great but not well structured. Bootcamp too condensed moving from one topic straight onto the other without a break to process and take content in. Some modules missed out or last minute given to us. Module time recommended not accurate to actually complete content
How much support do you receive from your employer?
5/5
Full support from my employer. Manager has been excellent and says apprenticeship comes first and I have been control of my diary to ensure I have plenty of time to complete my work on time. On job training worked around my course.
How much support do you receive from your training provider when working towards your qualifications?
3/5
Have had regular contact however last few weeks of bootcamp no one been available on zoom for morning/afternoon sessions which has been frustrating. Email responses limited due to marking/paperwork for level 8. Sessions should have been reduced to one 30 minute slot to still have contact
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
The qualification so far has given me more knowledge of the sector and Level 8 looks to be more specific and relatable to my job role. I am looking forward to a more structured and assignments more specific to the topic and not just generic reflection tasks.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
there are activities available however due to family situation I am unable to partake out with business hours. I have attended several online events which has been good for networking
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Extremely supportive during apprenticeship, they want what is best for you, encourage your development and learning, everyone I have met has been super friendly and helpful, paid well for an apprenticeship and they pay for your qualification, long term career - low turnover of staff
What tips or advice would you give to others applying to NatWest Group?
Definitely apply and go for it. It is an amazing opportunity for someone to enter the industry even with no prior knowledge. Full training is given, support from manager/team/apprentice team all of the way. Long term career prospects at the end with good salary.
