sales Advisor Review
at BT Group
Level 3 Apprenticeship
Sales
Newcastle upon Tyne
Review Submitted: March 2024
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My job role involves receiving and making calls to both new and existing customers to help their business grow and develop with the services we can provide them.
To what extent do you enjoy your programme?
5/5
I have enjoyed working as a team and sharing experiences of our different jobs and how they can help with shared knowledge in to our own jobs.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have thoroughly enjoyed this course which has helped me to develop and grow in confidence not only in my job but also in day to day life.
Structure and Support
How well organised/structured is your programme?
5/5
I really felt that the structure was well thought out and allowed us to think about what we do and what we need to do in order to develop our skills.
How much support do you receive from your employer?
4/5
I did get some support from my employer when I asked for it, how ever in the main it was more the apprenticeship trainer and the trainees doing the same course
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer was extremely helpful in all the support given over the course of the apprenticeship
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has given me the chance to develop my self to grow in confidence and allow me to look at the bigger picture and not just what I do in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Only peoples birthdays or Christmas parties
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
BT has been a good company to work for over the 25 plus years I've worked for them.
What tips or advice would you give to others applying to BT Group?
Just be yourself be honest and as long as you have the qualifications to do the job and sell you're quality's BT will always be fair
