customer engineer Review
at Computacenter
Level 2 Apprenticeship
Customer Service
Stratford, London, UK
Review Submitted: February 2024
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a customer engineer which involves resolving customers issues with there technological issues
To what extent do you enjoy your programme?
4/5
I enjoyed it very much
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
i have gained more customer service skills and developed the ones I already had and was able to gain more technical skills
Structure and Support
How well organised/structured is your programme?
4/5
it was very organised and had very good structure
How much support do you receive from your employer?
4/5
I receive a good amount of support from my employer when I needed it
How much support do you receive from your training provider when working towards your qualifications?
4/5
they provided the right amount of support I needed and was always available if i needed more help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I lets me perform in a more confident manor and so I can give the best customer service experience
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I believe there are some networking events
Recommendations & Advice
Would you recommend Computacenter to a friend?
Yes
Why?
because it is a good company to work for
What tips or advice would you give to others applying to Computacenter?
you may not need the qualifications just need to be willing to learn
