Dual Site Manager Review
at Matalan
Level 3 Apprenticeship
Retail Manager
New Malden
Review Submitted: February 2024
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Responsible for 2 retail stores looking at sales, profit, people and loss. Supporting our colleagues to deliver the best customer experience
To what extent do you enjoy your programme?
5/5
i really enjoy having the flexibility to set my own agenda, manage my time as what works for me but with the confidence to know when to ask for help and where to get it. My line manager and the people team at the support hub have been very supportive
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
i have been able to strengthen my knowledge on the processes but also now understand why we have specific policies and how to support my colleagues with more confidence
Structure and Support
How well organised/structured is your programme?
5/5
i like the flow of the learning and how each section layers on my learnings, i like the activities that stretch me and pull me out of my comfort zone and the time scales are realistic
How much support do you receive from your employer?
5/5
My line manager has allowed me time and resources as i need and i have been able to network with the people team with colleagues that i hjad not spoken to before - everyone of them as given great advice and feedback
How much support do you receive from your training provider when working towards your qualifications?
5/5
My coach at lifetime is always available and responds quickly when i have a query - gives great feedback both positive and constructive and directs me to websites and links that i would find helpdful
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
This has really amplified me on the region, i get calls from my peers for advice and have had colleagues approach me to ask questions - i have been able to resolve difficult people situations which previously I would of had to call in an expert for
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
there are business forum events that we have access too .
Recommendations & Advice
Would you recommend Matalan to a friend?
Yes
Why?
i love my job, the people, the engagement from the senior leadership and how we are trusted to make decisions and be accountable for them. We are given the tools and support to deliver in our roles and we have the ability to progress and learn at all levels
What tips or advice would you give to others applying to Matalan?
be open, be honest, have fun, deliver what you say you will , take ownership of decisions and never be afraid to ask for help or advice . we are one large family who only wish to see each other succeed
