Assistant manager Review
at Mitchells and Butlers
Level 3 Apprenticeship
Bar and Waiting
Bolton, Greater Manchester
Review Submitted: February 2024
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Assisting the general manager with the day to day running of the business, training FOH and both team, maximising profit whilst still keeping legal and safe.
To what extent do you enjoy your programme?
3/5
I enjoyed my programme until the spoken exam, would have much preferred this to be in person or offered an alternative (anxiety/autism), would have also preferred in person visits or at least the same tutor as I had 0 in person on my level 3 and had 4 different tutors.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Time management skills, people management skills, motivational skills, organisational skills, and social skills outside of the business ie community and work related events.
Structure and Support
How well organised/structured is your programme?
4/5
Previous level 2 was great and well organised, this level 3 was less so due to poor communication/having tutors changed so often.
How much support do you receive from your employer?
3/5
had little to begin with due to a GM that wasn't fully present so I felt very much on my own with it, but after a short hold my new GM convinced me to finish the level 3 and offered lots of support from then on
How much support do you receive from your training provider when working towards your qualifications?
4/5
Mostly enough, they allowed me a break when I had some personal issues combined with the work issues, but again, lots of new tutors meant I never got fully comfortable enough to call them for extra help like my previous one.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I don't think it helps me in my current role - very similar to the mable training modules we have to do, but hopefully will set me up for further education and progression
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
1 staff do a year?
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
Know it's somewhere you can progress especially from a background like mine, love that there's a safety culture unlike previous chains I've worked for
What tips or advice would you give to others applying to Mitchells and Butlers?
Bring your personality to work
