Shift Manager Review
at McDonald's
Higher Level Apprenticeship
Hospitality Management
Barnsley, South Yorkshire
Review Submitted: January 2024
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
5/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Management of the team, systems and running of the business, maintaining sales and labour.
To what extent do you enjoy your programme?
2/5
It was enjoyable at first but slight complicated with my new role and lifetime not communicating as well as they should have.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Developed many skills and knowledge which has lead me in to a new role, learning more about what goes within the business and systems that keep the business running. I have also developed people / HR skills.
Structure and Support
How well organised/structured is your programme?
1/5
At first, quite organised but then lacked communication, not very organised and I self managed a lot of the learning and work.
How much support do you receive from your employer?
4/5
In store I had to beg for time for my apprenticeship to complete learning, I did manage a lot of the learning in my own time at home, when I moved to people services they was very supportive and gave me time needed and also provided extra support and learning opportunities which I highly appreciate
How much support do you receive from your training provider when working towards your qualifications?
1/5
At first very communicative but near the end barely had any meetings, didn’t speak and I self managed my work, I had to constantly chase for results and information regarding my apprenticeship
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Provided me more knowledge and learning opportunities for hospitality, it helps me perform better because it has given me more business thinking skills and mindset
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Many professional networking events I have dove into and been apart of.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Opportunities, skills, network, just an overall great place to work endless opportunities, amazing friendly people who support you, so many different roles to work, just an overall good workplace
What tips or advice would you give to others applying to McDonald's?
Be your genuine authentic self, have passion in what you do and enjoy every moment.
