Team Leader Review
at BT Group
Higher Level Apprenticeship
Sales
Newcastle upon Tyne
Review Submitted: December 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I lead a team of 12 sales advisors who have personal conversations with customers daily with the aim to retain there business.
To what extent do you enjoy your programme?
5/5
I very much enjoy thr programme
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot of new transferable skills from Realise whilst on the course.
Structure and Support
How well organised/structured is your programme?
5/5
Structure is great
How much support do you receive from your employer?
5/5
My Training and Development officer is full of support
How much support do you receive from your training provider when working towards your qualifications?
5/5
I can speak to my TDO 3 times per week and her line manager in-between if needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has enhanced my skills significantly
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I support my sons football team
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
It's a brilliant place to work that provides amazing developmental opportunities
What tips or advice would you give to others applying to BT Group?
Be yourself
