First Line Manager Review
at Kuehne + Nagel
Higher Level Apprenticeship
Logistics and Operations
Telford
Review Submitted: September 2023
Overall Rating
2.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
-
Overview of Role
3/5
-
Skills Development
1.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
I manage a team of 70 agency and permanent staff dealing with warehouse operations. my role covers inbound midbound and outbound teams and I am responsible for ensuring Key Performance Indicators are met, implementing and promoting continuous improvement and making sure all staff are safe and compliant with the workplace.
To what extent do you enjoy your programme?
3/5
i have really enjoyed the programme and have had the opportunity to get to know other people in a similar situation. i found it useful to be able to share knowledge and experience with others. i have also enjoyed improving my skills and using the things i have learnt in my workplace
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
i have greatly developed my skills in data cleaning and feel i can take a much more structure approach to sorting and structuring data before i begin my analysis. i feel have learnt some new excel skills and particular formulas have proved useful whilst undertaking my day to day tasks
Structure and Support
How well organised/structured is your programme?
1/5
i didn't feel the programme was particularly well structured. and felt left on my own quite a lot. i felt that because a lot of the training needed to be on the job there was a reliance on people within my workplace to teach me when they are not really qualified to do so.
How much support do you receive from your employer?
2/5
my employer has been very supportive especially my direct line managers. they have done what they can to reach out to other areas of the business to get my the on the job training i required and been happy to give me the time to complete and e learning required.
How much support do you receive from your training provider when working towards your qualifications?
1/5
i felt the support from the training provider was lacking as mentioned before the gap between face to face training sessions was too big and the catch up sessions were less about supporting me and more about making sure i had ticked a box with very little benefit to me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
had i completed the programme the qualification and skills learned would have helped me in my role as line manager to analyze the activity within the warehouse and implement continuous improvement. i would have improved my ability to forecast future work and staff levels as well as highlighting problem areas
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
there is not currently any extra curricular activities that i am involved with however i work as part of a close knit group of managers who regularly support each other and are available to each other should they be required. although no professional networking events have been organised networking is available throughout my working day.
Recommendations & Advice
Would you recommend Kuehne + Nagel to a friend?
Yes
Why?
Kuehne-Nagel have been very supportive and given me lots of opportunities to progress my career within Logistics. as well as the apprenticeship scheme there is lots of training available and easily accessible. i have been able to progress my career from warehouse operative to first line manager in a very short space of time.
What tips or advice would you give to others applying to Kuehne + Nagel?
you should be prepared to say yes to any opportunity that is offered to you. you should be willing to learn and ready to listen. there is a lot of experience within the company. use that to develop your own skillset and you will become a valued member of the team.
