MANAGER Review
at McDonald's
Higher Level Apprenticeship
Business Operations
London
Review Submitted: June 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My responsibilities as a Manager at McDonald's include managing a staff of employees, guaranteeing customer happiness, and attaining corporate objectives. I manage daily duties like scheduling shifts, hiring, training, and supervising workers, keeping track of inventory, maintaining quality and cleanliness standards, and offering top-notch customer service. I do my job diligently.
To what extent do you enjoy your programme?
5/5
I greatly enjoy my role as a Manager at McDonald's. Being part of a global brand that values efficiency, quality, and customer satisfaction is rewarding. The opportunity to lead a team, create a positive work environment, and contribute to the success of the restaurant brings me a sense of fulfillment and pride.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
My position as a manager at McDonald's has given me the opportunity to learn new things and hone my already existent talents. I now have more in-depth knowledge of problem-solving, team management, and leadership. I've also improved my ability to plan ahead, communicate clearly, and make decisions, which will help me run the business successfully.
Structure and Support
How well organised/structured is your programme?
5/5
McDonald's has a well-structured ,planned and organized management structure. To maintain uniformity across all restaurants, the corporation offers clear rules, standard operating procedures, and training materials. McDonald's places a great emphasis on effective procedures, effective customer support, and compliance with food safety and quality requirements. That allows me to observe the programme.
How much support do you receive from your employer?
5/5
I am proud to state that managers at McDonald's receive significant support from the company. There are comprehensive training programs for managers to develop their leadership and management skills. The company also provides ongoing support through regional managers and a network of experienced peers who offer guidance and assistance when needed.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Through training programmes, coaching, and performance reviews, McDonald's supports employees who are pursuing career advancement or growth. Managers have access to resources and tools to improve their knowledge and abilities, such as management courses offered by McDonald's University or leadership workshops. Support that is adequate for any person to succeed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Performance of a Manager is significantly influenced by their qualifications and experience earned while managing at McDonald's. The organisation places a strong emphasis on leadership, customer service, and operational excellence, which are essential qualities for the position. In terms of management concepts, staff growth, and customer-focused tactics, McDonald's offers a strong foundation.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
For its employees to participate in, McDonald's offers a variety of extracurricular activities. These could consist of team-building exercises, awards for employees, initiatives to reach out to the community, and involvement in neighbourhood fundraising activities. Additionally, there can be chances for professional growth in the restaurant sector through workshops, seminars, or conferences.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
If a friend were contemplating a managerial position, I would heartily recommend McDonald's as an employment. A vibrant and encouraging work atmosphere, the chance to represent a well-known brand, and a dedication to employee development are all provided by the organisation. Managers at McDonald's have the opportunity to gain crucial leadership skills and advance their careers in the fast food sector.
What tips or advice would you give to others applying to McDonald's?
If a friend were contemplating a managerial position, I would heartily recommend McDonald;s as an employment. A vibrant and encouraging work atmosphere, the chance to represent a well-known brand, and a dedication to employee development are all provided by the organisation. Managers at McDonald;s have the opportunity to gain crucial leadership skills and advance their careers in the fast food sector.
