Fraud Analyst Review
at NatWest Group
Level 3 Apprenticeship
Finance
Edinburgh
Review Submitted: June 2023
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves detecting and preventing fraudulent activities within the bank's systems and transactions. On a day-to-day basis, I review customer accounts, transactions, and patterns to identify any suspicious or fraudulent behaviour. I analyse data, conduct investigations, and work closely with other teams to mitigate risks and protect the bank and its customers from financial fraud.
To what extent do you enjoy your programme?
4/5
I find great satisfaction in my role as a fraud analyst at NatWest. Combating fraud and protecting customers' assets is a crucial responsibility that aligns with my commitment to integrity and security. The fast-paced nature of the job and the continuous advancements in fraud techniques keep me engaged and motivated. Contributing to the bank's efforts in maintaining a secure financial environment for customers is both rewarding and fulfilling.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Working at NatWest has provided me with extensive learning opportunities and skill development as a fraud analyst. I have gained expertise in fraud detection techniques, data analysis, and risk assessment. I have honed my ability to identify patterns and anomalies in financial transactions, as well as to use sophisticated tools and technologies to detect and prevent fraud. Additionally, I have enhanced my communication and collaboration skills to effectively work with stakeholders and law enforcement agencies.
Structure and Support
How well organised/structured is your programme?
4/5
The fraud analysis program at NatWest is well-organised and structured. The bank provides comprehensive training and resources to equip fraud analysts with the necessary skills and knowledge. The programme covers various aspects of fraud detection, prevention, and investigation techniques. Regular updates and continuous learning opportunities are offered to stay ahead of emerging fraud trends and technologies.
How much support do you receive from your employer?
5/5
I receive substantial support from my employer. The bank recognises the critical role of fraud prevention and invests in robust systems and technologies to aid in the detection and prevention of fraudulent activities. I have access to advanced fraud detection tools, data analytics platforms, and fraud intelligence resources. Additionally, NatWest fosters a collaborative work environment, where fraud analysts can seek guidance from experienced colleagues and receive support from dedicated fraud prevention teams.
How much support do you receive from your training provider when working towards your qualifications?
4/5
NatWest provides significant support from the training provider when it comes to working towards professional certifications and enhancing fraud analysis skills. The bank encourages fraud analysts to pursue relevant certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS). The training provider offers specialized courses and workshops to keep fraud analysts updated with the latest fraud detection techniques and industry regulations.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualifications obtained through the training provider greatly contribute to my performance as a fraud analyst at NatWest. They provide a solid foundation in fraud detection principles, risk assessment methodologies, and investigative techniques. The qualifications enhance my ability to identify and analyse fraudulent patterns, make informed decisions, and collaborate effectively with internal and external stakeholders. They also demonstrate my commitment to professional growth and staying abreast of industry best practices.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
NatWest offers various extra-curricular activities to foster employee engagement and well-being. These may include team-building events, volunteering opportunities, and employee resource groups. The bank also organises fraud prevention awareness campaigns and initiatives to educate customers and the wider community about the importance of fraud prevention.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
I would highly recommend NatWest as an employer to a friend interested in a career as a fraud analyst. The bank offers a challenging and rewarding work environment, opportunities for career advancement, and exposure to cutting-edge fraud prevention technologies. NatWest's commitment to customer protection, ethical banking practices, and employee development makes it an ideal place for aspiring fraud analysts.
What tips or advice would you give to others applying to NatWest Group?
When applying to NatWest as a fraud analyst, my advice would be to highlight your relevant experience in fraud detection or risk management. Emphasise your analytical skills, attention to detail, and ability to work under pressure. Showcase your knowledge of fraud prevention tools and techniques, as well as your understanding of regulatory frameworks related to financial crime.
