Customer Experience Leader Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Eltham
Review Submitted: May 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I help customers fulfill their ever need and request.
To what extent do you enjoy your programme?
4/5
I enjoy the apprenticeship greatly as i get to learn so much new stuff and meet others
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have gained confidence and learnt to speak to many others
Structure and Support
How well organised/structured is your programme?
3/5
It is well organised as i get my work done as well as learn a ton of new skills
How much support do you receive from your employer?
4/5
I receive all support necessary and it helps alot
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive so much support and quick help if i am stuck on anything
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helps me be able to learn how to communicate with others, be more helpful and provide healthy customer service
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not that i know of
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Because they are very helpful and will help you be a better person, become more comfortable and confident around people
What tips or advice would you give to others applying to McDonald's?
I would recommend to be welcoming to everyone and try to stay positive even if it gets busy
