Assistant Manager Review
at McDonald's
Higher Level Apprenticeship
Hospitality Management
Mottram in Longdendale
Review Submitted: May 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
In the restaurant I would serve customers, prepare food, lead a team, plan shifts, handle cash, check food safety and health and safety. I organised training and onboarding of staff. I planned recognition and performance reviews.
To what extent do you enjoy your programme?
5/5
I enjoy learning and refreshing my skills, the programme allowed me to do that while I worked my usual shifts so I enjoyed it very much.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Emotional intelligence and coaching. I learned a lot about finance and the importance of gathering and using customer feedback.
Structure and Support
How well organised/structured is your programme?
4/5
Very organised, my coach always had my next tasks prepared and the meetings and HIGs were organised well too. I was one of the first to complete the level 4 in the UK so my coach didn’t have the best knowledge of what to expect but it went well.
How much support do you receive from your employer?
5/5
I was allowed to work on what I needed to and plan in my on the job training too. I was scheduled time to complete my learning.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My coach and mentor were always available if I needed help and support and met me at least monthly for teaching and learning.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has helped me gain the skills and confidence to progress in my role and successfully start a secondment and gain a promotion.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
You can get involved in the McDonalds football cup or golf day but not many other opportunities when working in the restaurant. I’d love to see a netball team.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
It’s flexible for work life balance and childcare and the people end up being friends as well as colleagues. The apprenticeships available are great but the company also has great values and supports the environment and plan for change.
What tips or advice would you give to others applying to McDonald's?
Be yourself. You’ll be able to enjoy yourself and build connections easily when you are your authentic self.
