Customer care assistant Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
SN5
Review Submitted: May 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Serving customers on till, greeting customers when they enter the restaurant, table service, check backs cleaning tables.
To what extent do you enjoy your programme?
5/5
A lot, especially as my coach is very supportive.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learnt about added items to the food for thoughts.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised.
How much support do you receive from your employer?
5/5
Not a lot.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me a better understanding of my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Helped out with organising the food for scouts that did litter picking.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Good job, you can progress upwards.
What tips or advice would you give to others applying to McDonald's?
Be yourself and understand the customers needs as if it were you in their place.
