Crew Member Review
at McDonald's
Level 3 Apprenticeship
Customer Service
Huddersfield
Review Submitted: May 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
McDonald's is a fast food restaurant. I have to play separate role there. Sometimes I make food and sometimes I serve the food to our customers.
To what extent do you enjoy your programme?
5/5
I enjoy it a lot because so many people work here and everyday we have to deal with different types of customers.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt how to work as a team, how to communicate with people and how to work under pressure. I have developed all these skills.
Structure and Support
How well organised/structured is your programme?
5/5
It is very organised . There are different roles to play at a time. So our managers give us a role, we stay there and we know what we have to do.
How much support do you receive from your employer?
5/5
Whenever I face any trouble I just tell my crew trainer or manager. They always support me.
How much support do you receive from your training provider when working towards your qualifications?
5/5
There are some crew trainers, their role is to train crew members. When I was new here my trainer slowly taught me everything . If I made any mistakes, he never shouted at me . He always supported me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well. Within 3 months I have learned everything. It will help me for my promotion.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Every year they arrange a football tournament. Currently, the tournament is running and we are in the quarter final.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Because it is a friendly environment, easy work, high salary.
What tips or advice would you give to others applying to McDonald's?
It is a busy place so prepare for working under pressure.
