Account Manager Review
at Softcat
Level 3 Apprenticeship
Marketing
Marlow SL7, UK
Review Submitted: May 2023
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Account management, cold calling, prospecting new business accounts, email management, delivering customer service.
To what extent do you enjoy your programme?
4/5
Overall it's been an enjoyable experience but I feel like the support has lacked sometimes.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt how to pitch and approach businesses, prospect them with something that could be valuable to their day to day running's. I have learnt how a corporate business is run internally and why certain systems are in place.
Structure and Support
How well organised/structured is your programme?
3/5
Sometimes it is very organised and then sometimes things are quite un-organised.
How much support do you receive from your employer?
3/5
Overall there is a lot of support but sometimes I feel like there is too much information to take in and I find myself needing more and more support. It can be hard to keep up with.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Firebrand give out a lot of support, Jason has been great.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I would say it has been detrimental for me to perform better at my role. The sales training I received through my training has helped me tremendously with my approach in my role. I have learnt skills and techniques that would take years to learn without any training.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes lots of team night outs, charity events, vendor lunches.
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
Very good place to work for, especially if its your first job and you want to gain experience and get your foot in the door to becoming successful.
What tips or advice would you give to others applying to Softcat?
Cliché, but just be your chill self. Trust the process and if it doesn't work out then they're not the company for you.
