Customer Quality Assurance Technician Review
at Cummins
Level 3 Apprenticeship
Engineering
Daventry
Review Submitted: May 2023
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
5/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Quality defects/ issues reported from our customer come into myself. I diagnose the issues and determine route cause to then begin quality investigations to stop the quality defect re-occurring. This includes updating designs and processes or even supplier issues with defected parts.
To what extent do you enjoy your programme?
4/5
I have thoroughly enjoyed my apprentice program. except some of the difficulties and urgency with the college group WCG. There is a lack of organisation and structure with college group which has led to delays in the development of my NVQ and EPA.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt and developed many skills from the start of my apprenticeship to now. These include quality skills, general manufacturing skills and more.
Structure and Support
How well organised/structured is your programme?
2/5
Within work itself there is a good structure and organisation. difficulties and urgency with the college group WCG. There is a lack of organisation and structure with college group which has led to delays in the development of my NVQ and EPA.
How much support do you receive from your employer?
5/5
My employer gives me good support
How much support do you receive from your training provider when working towards your qualifications?
1/5
The training provider WCG has been below average and rather poor. There is a lack of consistency and support on various different occasions especially towards the end of the program with the NVQ and EPA
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel like the qualifications i have learnt have been very useful and helps me perform better in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes there is this opportunity, there is even a team dedicated to helping out the environment and local communities.
Recommendations & Advice
Would you recommend Cummins to a friend?
Yes
Why?
Cummins has taught me a lot and really helped me develop myself as a character both in and out of my role at work. I feel it is a very good apprenticeship program and would highly recommend.
What tips or advice would you give to others applying to Cummins?
Be confident, it is a positive program that i would reccomend.
