General Manager Review
at Marstons
Higher Level Apprenticeship
Hospitality Management
Didcot
Review Submitted: May 2023
Overall Rating
4.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
General Manager and Lead General Manager. This involves the day to day running of my pub from people to finances. Controlling all lines of the business and driving new sales initiatives. Alongside my role as pub GM I also am Lead GM for the area working with other GMs as support.
To what extent do you enjoy your programme?
5/5
I am really enjoying the programme it is giving me the opportunity to meet new people from different backgrounds. It is also delivered in an engaging way and helping to look at things in a different perspective.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt lots of new skills on my apprenticeship mainly around being an effective leader and how to communicate to all levels of the business. I have also developed further skills in time and task management to better deliver the results needed and balance all areas of my life.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is extremely well structured and is delivered effectively.
How much support do you receive from your employer?
5/5
The support is growing from my employer. My direct line manager is invested in the process and is extremely supportive of the demands this programme carries.
How much support do you receive from your training provider when working towards your qualifications?
5/5
There is lots of support available from the provider and I feel confident and comfortable to approach them if I needed any further guidance.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that the qualification significantly improves my performance in my role as I am now able to see things subjectively and have the confidence to challenge ideas or put forward my own ways of working.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have the ability to attend professional networking events but no social events or activities
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
Marstons is a great company to work for. They are investing in their people and trying to change the culture through great vision and missions with the people and pub at thr heart of it.
What tips or advice would you give to others applying to Marstons?
Ensure you embrace all opportunities and don't be afraid to seek them out.
