Deputy Manager Review
at Marstons
Higher Level Apprenticeship
Hospitality Management
Motherwell
Review Submitted: May 2023
Overall Rating
2.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
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Overview of Role
2/5
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Skills Development
2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Daily operations, managing a team of upto 15 people daily, rota scheduling, customer relations, admin, hotel and restaurant oversights, stock management
To what extent do you enjoy your programme?
3/5
The course is adaptable to the work i do, it is easy to understand and put into practice
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
team coaching, scheduling, developing working with hotel systems
Structure and Support
How well organised/structured is your programme?
4/5
very organised, my mentor is able to explain what is expected of me for each part of the programme
How much support do you receive from your employer?
1/5
none
How much support do you receive from your training provider when working towards your qualifications?
3/5
always on hand to answer and questions and talk through any problems i am having
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
compared to other hospitality businesses i find the hours reasonable, pay above minimum, moderately good support from higher ups and work ethic is strong
What tips or advice would you give to others applying to Marstons?
don't be scared to ask questions, there is alot of training provided for all roles within the business, and not having a certain qualification doesn't mean you wouldn't be suitable to work there
