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Higherin

Shift Leader Review

at Marstons

Level 2 Apprenticeship

Hospitality Management

Northampton, Northamptonshire

Review Submitted: May 2023

Overall Rating

3.3 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
4/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Waitressing, running food and drinks, helping on the bar, resetting tables and cleaning and overseeing other staff members.
To what extent do you enjoy your programme?
3/5
The programme run by lifetime is great i do enjoy it 10/10, however my workplace itself not so much which is why the rating is lower

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes I have become more confident socially and more confident in my ability to be able to do my job.

Structure and Support

How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
2/5
Up until recently i have received little to no support from my previous 3 managers but my new manager supports me
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive a lot of support from my coach they help me whenever i need it
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
i get more knowledge about my role and other roles at my workplace then others
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No

Recommendations & Advice

Would you recommend Marstons to a friend?
No
Why?
So far i’ve not had the greatest experience with professionalism etc.. hopefully with the new management change my views will also change
What tips or advice would you give to others applying to Marstons?
I’m not sure.
In This Review
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