IT Communication and technician Review
at BT Group
Level 3 Apprenticeship
Engineering
Hammersmith, London, UK
Review Submitted: May 2023
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
i am a field based engineer, where i would complete x pert set up jobs, and majority of the times i work in house, where i would have to handle customers request such as assigning them new laptops or it accessories.
To what extent do you enjoy your programme?
4/5
i wish it was more in a hybrid working environment, where i had the chance to work form home
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes, i have improved on my communication and listening skills, and have learnt how a range of it skills that i didnt have before
Structure and Support
How well organised/structured is your programme?
4/5
very well
How much support do you receive from your employer?
4/5
9
How much support do you receive from your training provider when working towards your qualifications?
5/5
more than needed!
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
it has allowed me to feel confident and skilful
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
yes, every month there always social events to attend to such as visiting skills and talking about job experiences
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
it is an amazing experience
What tips or advice would you give to others applying to BT Group?
always stay determined and motivated as there's always chances to progress within the company
