Sales specialist Review
at BT Group
Degree Apprenticeship
Marketing
Aldgate, Greater London
Review Submitted: April 2023
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role involves liaising with account managers and clients to gain contracts to understand their needs and requirements. Provide solutions to fit their organisation, present presentation showcasing our services. Build commercial deals to persuade customers to sign with us. Support in-life accounts by answering queries.
To what extent do you enjoy your programme?
4/5
I have really enjoyed my programme as I have learnt new skills and had the benefit of learning on the job as well as gaining a degree. I have gained years of experience which has provided me with the foundation to build my career.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learnt how to best produce and present presentations in an effective manner to attract attention. I have learn sales skills and techniques used to persuade customers. Putting customers first to improve my customer service skills. Excel skills have increased in order to analyse data.
Structure and Support
How well organised/structured is your programme?
3/5
I think there could be some improvements to the structure of the programme to provide more support with on the job learning and assignments. However, nearing the end of my degree this improved due to drop in sessions with tutors. Positively assignments were planning out in advance.
How much support do you receive from your employer?
5/5
I had and continue to receive support from my all colleagues and manager. I can always ask questions when unsure and people are willing to help. At the start I was provided with courses to provide me with the training needed to complete my job.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I was given study days in order to complete my university assignments and tasks. This reduced stress and allowed me to complete assignments on time. I tend to have meeting with my manager for further support and tips.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Assignment are work related so I am given support on how to perform my role well and provided with fundamentals to excel in my role as a sales person.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are many networking events to attend to widen my connections within the business and industry. We also have social activities we take part in as a team to bond such as evening drinks and seasonal parties.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
BT is a great company to start a career in as it has provided me with the support I needed to become a professional through building my confidence and knowledge. Employees are treated with respect and acknowledged for their work.
What tips or advice would you give to others applying to BT Group?
Be yourself. Be prepared to get stuck in as it is a hands on job, be confident in yourself and don't be afraid to ask questions.
