Sales Support Executive Review
at Softcat
Level 3 Apprenticeship
Marketing
Marlow, Buckinghamshire
Review Submitted: April 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
In sales support, you work to handle daily requests from customer such as quotes, order queries and also chasing/closing deals for account managers.
To what extent do you enjoy your programme?
3/5
I loved the on the job training and getting the experience I needed to move into a higher sales support role. The apprentice work was challenging to juggle with whilst doing a full time role but this taught me great time management skills.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
1. Confidence
2. Communicational skills
3. Sales skills
4. Building relationships.
2. Communicational skills
3. Sales skills
4. Building relationships.
Structure and Support
How well organised/structured is your programme?
4/5
Remit were a great training provider and supported me throughout the scheme. They helped me handle my apprentice work but Softcat also really helped me balance my time with focusing on the sales support role, but also my apprenticeship coursework.
How much support do you receive from your employer?
4/5
I received loads of valuable support throughout the scheme. I also had guidance and someone to turn to either in Softcat or my training provider which allowed me to perform to the best of my ability and achieve the grade I did.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Remit provided loads of support throughout my qualification which helped me massively progress.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Massively, to the point I was able to move up the ranks with Softcat.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Golf days and football days.
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
It is young, has a great culture, values employees, plenty of perks and is a well paid and enjoyable job and company.
What tips or advice would you give to others applying to Softcat?
Be motivated, be sociable, be driven, show you want to learn.
