Supervisor Review
at Marstons
Level 2 Apprenticeship
Hospitality Management
High Wycombe
Review Submitted: April 2023
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I’m a supervisor meaning I help manage the day to day running of the business such as counting the tills to open or close and managing the team working to be efficient at their jobs
To what extent do you enjoy your programme?
5/5
I enjoyed the learning aspect of the programme as it gave me a deeper understanding of the industry and site I work at
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Leadership, managing customer complaints, public speaking
Structure and Support
How well organised/structured is your programme?
4/5
Each month we were given small chunks of learning to do that we then reviewed in a meeting with our coaches to ensure we had a good understanding of the content covered which I think worked well as if there was something you didn’t understand the coach was there to help
How much support do you receive from your employer?
4/5
Support was there when needed for example some of the activities included things at work or using some of my team members opinions who were always willing to help. My employer let me know they were there if I needed help but unless I asked for help I was left to my own devices which I liked as it let me work on my own and develop my own understanding of the work I was doing
How much support do you receive from your training provider when working towards your qualifications?
4/5
We would have monthly meetings where we would discuss the work done, do extra work and do mock exams to prepare us for when we would reach end point assessment and be completing the exams. This helped me feel confident and ready to complete end point assessment as I felt I knew what was coming and knew what to expect
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I now have a deeper understanding of the company and industry I work in which I think affects the decisions I make when at work. I also think the apprenticeship has helped with my confidence and leadership skills which I am hoping to improve on by completing the level 3 leadership apprenticeship
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I don’t think our company has any kind of extra curricular activities for staff to get involved in although we do have a Facebook group where we can what other sites within the company are doing and some competitions are run on there. We can also interact with other staff through our interactive training where w can battle other players
Recommendations & Advice
Would you recommend Marstons to a friend?
Yes
Why?
It is a great company to work for and a great way to make friends whilst earning a living. I would also recommend the apprenticeships as they are a great way to enhance you knowledge of the industry whilst working within it
What tips or advice would you give to others applying to Marstons?
Make sure to organise your time efficiently. Don’t be afraid to as for help if you don’t understand something. The hard work pays off in the end.
