Crew trainer Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Guys Farm Rd, South Woodham Ferrers, Chelmsford CM3 5NF, UK
Review Submitted: April 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I normally train new beginners and get them started or recently I’ve been helping my manager with running their shift helping them with sending people on their break or helping get orders out so we don’t have a lot of people in the store, I would help my staff get their orders ready to hand out.
To what extent do you enjoy your programme?
5/5
I enjoy my programme more now than I did before, I struggle with anxiety with new people and my tutor has really helped me gain confidence and I really appreciate the people who have helped me these past few years with growing my knowledge and confidence in myself. I still struggle with but I’m trying.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have gained confidence in who I am and love meeting new regulars. I have recently learned how to be a manager and how to treat my staff or cashing up the till. I have learnt how to take the temperature of food and how to take the temperatures of the chiller and freezer.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
My employer has always supported me even when she was first assistant, no one knew I was doing an apprenticeship or took any notice but my employer has really helped me and helped me have the opportunity to carry on doing it even when I was going through bad mental health issues.
How much support do you receive from your training provider when working towards your qualifications?
5/5
She supports me all the way. She even makes an effort to come to my store and visit me to see how I’m doing and if I’m all caught up. I was way behind until she supported me. But I’m so lucky that she has time to come to my store and see me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Because they have really helped me to get to where I am.
What tips or advice would you give to others applying to McDonald's?
It’s good money and they are so supportive.
