Shift manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
London
Review Submitted: May 2024
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
3.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role at work is to run the business understand needs of customers also training and development crew crew trainers and managers I am also running customer care team and active working with mcdonalds charity Ronald McDonalds House Charity. As a namager I am responsible for the business and safety and security customers and crew
To what extent do you enjoy your programme?
4/5
I really enjoy my program as is refreshing my memory and I am learning new sometimes difficult skills also is required to be a part of the organisation what I love to do as I wanna be someone with bigger position in our business every day I am learning something new
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes I did learn new skills and still learning how to take care of bussines or what responsibilities has my business manager also I am happy to help with my adwance knowlage and curiosity I know I can manmanage more seriously matters not only with running smoothly shift but business as well
Structure and Support
How well organised/structured is your programme?
4/5
Is well organised and well knowledge about what the business needs and expect I did not had some of this knowledge or didn't understand properly so I was not properly able to use my skills at work now I am able to understand even more what is happening in a store
How much support do you receive from your employer?
3/5
Not too much but I am understanding that business is busy time period and we entering even more busiest but my manger allow me use and access sources what ever I need sometimes I will ask for help
How much support do you receive from your training provider when working towards your qualifications?
4/5
From training provider I am happy to get any help needed without even asking they are always checking on me if I am understood question and making sure I will do my assignments and task as we know I am working with busy restaurant and sometimes I dont have time or energy.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I am sur that after finishing study I will be better at understanding business needs and customer experience much better
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Am afraid there is nothing like that however on workplace is account for apprenticeship students and is really helpfull
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Greate place to learn and experience work load. Understand that not everything is easy to have
What tips or advice would you give to others applying to McDonald's?
Listen to your manager and follow their instructions,ake sure on the floor you speak language of country you working
