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Higherin
Department for Work and Pensions

Fraud team leader Review

at Department for Work and Pensions

Higher Level Apprenticeship

Business Operations

Glasgow

Review Submitted: April 2023

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Investigations team leader looking after a team of 11 staff.
To what extent do you enjoy your programme?
5/5
Enjoy meetings with my mentor and feedback from tasks greatly.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Learned better management skills and IT skills.

Structure and Support

How well organised/structured is your programme?
5/5
My mentor is extremely organised and flexible with my work demands. I enjoy going through the programme together.
How much support do you receive from your employer?
4/5
My employer is supportive and flexible. Occasionally, the demands of my role impact how much time I can offer.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A great deal of support and care. The provider is always available for questions and issues.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that it draws my attention often to parts of my role which are important particularly with organisation.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No.

Recommendations & Advice

Would you recommend Department for Work and Pensions to a friend?
Yes
Why?
Support and flexibility.
What tips or advice would you give to others applying to Department for Work and Pensions?
It is interesting and a supportive environment.
In This Review
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