Team Leader Review
at HSBC
Level 3 Apprenticeship
Business Operations
Coventry
Review Submitted: April 2023
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing a team of 13 who provide support via telephone to business customers in financial difficulty.
To what extent do you enjoy your programme?
5/5
A lot. It is informative, we are always learning new information and it is really engaging.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, Human resources and employment law.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised with fantastic coaches.
How much support do you receive from your employer?
4/5
Our company supports and sponsors the programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Any support and help I need. My coach is fantastic.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
60% better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, lots of different initiatives to join.
Recommendations & Advice
Would you recommend HSBC to a friend?
Yes
Why?
Benefits, diversity, inclusion and career progression.
What tips or advice would you give to others applying to HSBC?
Great company - be open and honest and read up on the website to get to know the company before your interview.
