Account Manger Review
at Softcat
Level 3 Apprenticeship
Marketing
Manchester
Review Submitted: April 2023
Overall Rating
4.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As a Account Manager we will be managing the relationship with customers to give the customer service, and help them with their It needs and offer solutions and advice.
To what extent do you enjoy your programme?
3/5
I enjoy the company and people, the programme is also good with projects that make sense and reflect on our current role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my communication skills further with customers and colleges as well as my confidence since talking to customers.
Structure and Support
How well organised/structured is your programme?
4/5
I think it is structured well as we have 3 projects and we need to show evidence of learning, in terms of organised they are understaffed but they are lovely people and are very helpful when we can catch them.
How much support do you receive from your employer?
4/5
I receive a lot of support from my employer in terms of work issues and personal issues.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I believe I receive enough support for the qualifications such as project work and timesheets.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I feel that the wyboston trips help but we attended them too late, if we received this training sooner we could of progressed and preformed better sooner.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I attended the team nights out, as well as being a member of the green team and there are other teams in which I would like to join which relate to my hobbies.
Recommendations & Advice
Would you recommend Softcat to a friend?
Yes
Why?
Its an amazing company to grow and learn as the company is always growing and is very support of their staff if you work hard. there is load of support for their employees and much growth to develop ones carrier.
What tips or advice would you give to others applying to Softcat?
Show your personality, in the interview and any meeting with internal people, Softcat is all about their employees and they like people to show their true colours and personalities and they know good talent when it comes.
