Shift Manager Review
at McDonald's
Level 2 Apprenticeship
Hospitality Management
Haslingden Rd, Rawtenstall, Rossendale BB4 6QX, UK
Review Submitted: April 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I led a team of employees, supported, coached and empowered crew to bring their best and accomplished all shift work. Ensured all standard were met, monitored operations, reallocated resources and solved operational problems.
To what extent do you enjoy your programme?
5/5
I really enjoyed my programme, I felt supported throughout and I had adequate time for my off the job training.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, without the apprenticeship I wouldn't be the leader I am today. The first line supervision medule really assisted with my career development.
Structure and Support
How well organised/structured is your programme?
5/5
Extremely well organised, my mentor and trainer were both great.
How much support do you receive from your employer?
5/5
So much support, they supported me throughout my journey whether I had asked or not - it was great.
How much support do you receive from your training provider when working towards your qualifications?
5/5
So much support from my trainer was given, we had rather frequent virtual call where we would discuss anything ongoing and any questions I had. I also had a contact number and email for him in case of any other questions.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
100% better. Again, I wouldn't be the leader I am without this apprenticeship.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
There is such an amazing and clear career progression route within McDonald's.
What tips or advice would you give to others applying to McDonald's?
Don't see this as just your first job, see this as your forever job that you will progress through.
