Customer Service Business Strategy Internship Review

Item: Customer Service Business Strategy Internship at American Express
Rating: 4.9
Author: Anonymous

at American Express

Internship (1 Month+)

Business Management, Banking, Logistics and Operations

Brighton

Review Submitted: November 2021

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Support and Guidance

4.8/5 - Company Culture

5/5 - Overall Experience

5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.

Attend Meetings
Attend development sessions with either campus teams or key speakers
Run your given project
Assist your team on any other ongoing projects

Were you given much responsibility during your placement / internship?

A lot of responsibility. I was tasked with managing a project and presenting my results at the end of the internship. I also had to frequently connect with senior leaders to discuss my project and report back findings

Please rate how meaningful the work you were doing was

5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?

Communication
Presenting
Data analysis
Risk analysis
Confidence
Leadership
Time management

How would you rate the training provided during your experience?

5/5

How would you rate your development of industry-specific skills during the experience?

5/5

How would you rate your development of personal / soft skills during the experience?

5/5

Please rate how these skills have helped you in your career development

5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?

A lot of support. I could either go to my manager, talent strategy or HR with any issues i had. Which made sure that i would always get a response to my query