Technical Operations Support Review
at Lloyds Banking Group
Higher Level Apprenticeship
Finance
Glasgow
Review Submitted: March 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role at the time was Customer Advisor developing into Technical Operations Support. I processed back-office transactions and investigated any fallouts.
To what extent do you enjoy your programme?
5/5
It was incredibly useful to learn new skills required to be in a leadership position
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, leardership skills which helped me obtaina promotion to my current role
Structure and Support
How well organised/structured is your programme?
5/5
Very structured, we used a system called OneFIle which detailed the remaining tasks
How much support do you receive from your employer?
5/5
At first I didn't get the 20% study time each week however this was corrected and any hours in LIEU were worked. I was fully supported by my employer
How much support do you receive from your training provider when working towards your qualifications?
5/5
I couldn't fault my trainer
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The training helped me aquire a promotion
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, all of the above
Recommendations & Advice
Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
Since I started my career, I have been supportedr and encouraged to grow and develop to roles more suited to me
What tips or advice would you give to others applying to Lloyds Banking Group?
Apply & be your best
