Customer service assistant Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Nottingham
Review Submitted: March 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Serving customers. Date checks on products. Stacking shelves. Reductions.
To what extent do you enjoy your programme?
5/5
I enjoy it a lot. It's very interesting.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt how to do shelf labels and reductions through the HHT.
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised and structured. Easy to follow.
How much support do you receive from your employer?
5/5
They are very supportive.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer is very helpful and approachable. He explains everything clearly.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well. The things I have learnt so far are very helpful.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I have been nominated as Talking Shop Representative.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
You learn something new everyday. The management is very good they help further your career.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be professional, and happy and take pride in your work. Ask questions if unsure of anything. Be a team player.
