Duty Manager Review
at Iceland Frozen Foods
Level 2 Apprenticeship
Customer Service
Rochdale
Review Submitted: March 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Stock management, deliveries and customer service
To what extent do you enjoy your programme?
5/5
I've found the programme to be very beneficial towards my progression and job role.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Cashing/ Banking money
Stock management.
Customer service
Stock management.
Customer service
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured, the work flow is well balanced.
How much support do you receive from your employer?
5/5
My line manager is available for advice if I need it.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have regular meetings with my training provider and she is available for me to contact if I want her advice.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification has been very eye opening so far and has given me a wider view of the role and the industry as a whole.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have regular staff events.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It's a rewarding job with good opportunities of progression.
What tips or advice would you give to others applying to Iceland Frozen Foods?
Work hard and always ask questions
