Business Incident Manager Review
at Barclays
Level 3 Apprenticeship
Business Operations
Knutsford
Review Submitted: March 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
We manage incidents that impact the bank, linking technology and the business together, ensuring all relevant teams are aware of the steps of the incident throughout.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Time management, networking, data analysis, regulatory reporting
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
5/5
The support from Barclays is amazing, I know I can reach out to my line manager or team for support whenever I need it.
How much support do you receive from your training provider when working towards your qualifications?
3/5
The support at the start of the apprenticeship was amazing, the coaches are usually very receptive when reaching out for support. Since the gateway there hasn't been quite so much support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Although at first I struggled to align the qualification with my role, I have since been able to automate numerous processes within my team and wider business thanks to the skills that I have learnt throughout my course.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Recommendations & Advice
Would you recommend Barclays to a friend?
Yes
Why?
It is a very inclusive workplace where everyone is willing to help. The support I have received since starting at Barclays has been incredible. There are so many opportunities to learn new skills through Barclays.
What tips or advice would you give to others applying to Barclays?
Be completely honest with your abilities as Barclays are willing to support in areas where you have weaknesses. Focus on transferable skills, even if you don't have skills specifically in that area there will be lots of skills that you will have developed in school / previous jobs that will help with the transition into the role.
