Supervisor Review
at Iceland Frozen Foods
Higher Level Apprenticeship
Customer Service
Preston
Review Submitted: March 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
5/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Lots of different things, from managing staff, running a shop floor and a section. Making sure the shop floor standards are as good as they can be, all procedures are followed and all staff are busy at all times.
To what extent do you enjoy your programme?
3/5
I’ve learnt a lot, Fiona has been great and brilliant with me and kept me going through it all.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes definitely I’ve learnt so much. I’ve learnt how to manage at team, how to speak to people and how to run a shop. I’ve learnt off so many different people so many skills that I can use in my life not just work.
Structure and Support
How well organised/structured is your programme?
3/5
Very well. The learning can sometimes be a bit heavy but in all it’s very well organised and structured.
How much support do you receive from your employer?
4/5
Yes lots. My manager and other senior members of staff are helping me and guiding me and giving me advice on a daily basis to help me get through this.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Lord and lots. My trainer is always helping me and checking up on me. They have helped me a lot and got me through the majority of the course.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I really do think that this qualification will help me a lot. Not only is it a great qualification to have but also I’ve learnt so much that can help me in my job going forward.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Yes sometimes. We sometimes have staff nights out and annual Christmas parties. However I wish we had more things to get involved if outside of work.
Recommendations & Advice
Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
It’s a good company to work for that is nice and relaxed. The work environment is good and friendly and the benefits are good as well!
What tips or advice would you give to others applying to Iceland Frozen Foods?
Be confident, want to learn and progress in the job, and also work hard!
