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Iceland Frozen Foods

Store Manager Review

at Iceland Frozen Foods

Higher Level Apprenticeship

Customer Service

Whitby, North Yorkshire

Review Submitted: March 2023

Overall Rating

4.7 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Manage store standards, kpi's and people in order to produce a successful store.
To what extent do you enjoy your programme?
5/5
It was really beneficial for me but it was due to the guidance and contact I had with my lifetime team member who helped my progress and made it enjoyable.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Yes, I have developed my retail knowledge and developed my people management skills.

Structure and Support

How well organised/structured is your programme?
5/5
If I didn't have the lifetime team member I had, I think I would have really struggled balancing life, running a store and doing my apprenticeship but she was always there and always supportive.
How much support do you receive from your employer?
5/5
My employer was there if I needed them and I got to spend some time working on my assignments with my mentor.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I can't complain with how much support I had from my training provider, my lifetime team member was excellent.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It opens your eyes to stuff you never would have thought about before.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
N/A

Recommendations & Advice

Would you recommend Iceland Frozen Foods to a friend?
Yes
Why?
Because it's not owned by a multitude of shareholders, it feels more personal and people can connect with the higher ups.
What tips or advice would you give to others applying to Iceland Frozen Foods?
N/A
In This Review
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