Fraud Investigator Review
at Lloyds Banking Group
Level 3 Apprenticeship
Finance
Leeds
Review Submitted: March 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Taking calls from customers who have blocks on their account which need removing or logging fraud claims for people who have been victims of fraud.
To what extent do you enjoy your programme?
4/5
The coaches are very freindly, the course work isn't too bad, no problems
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Being in the apprenticeship has allowed me to do more supervisory related work
Structure and Support
How well organised/structured is your programme?
5/5
Get activities logged on the platform and marked complete once finished - very orgnaised
How much support do you receive from your employer?
4/5
Time is keyed out as and when I need it. No problems
How much support do you receive from your training provider when working towards your qualifications?
5/5
Very helpful, regular check ins, regular emails, chasing things up when asked. very happy
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Learn a lot more about what happens behind the scenes in banking, its not completely focused on my particular role (as that would be quite niche) but it helps give an idea of how my role fits in
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Lots of social activites regularly in the office, charity days
Recommendations & Advice
Would you recommend Lloyds Banking Group to a friend?
Yes
Why?
Very supportive workplace, understanding, good values.
What tips or advice would you give to others applying to Lloyds Banking Group?
Focus on the values of Lloyds and how you display them in your day to day life
