Shift Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Bilston, West Midlands
Review Submitted: February 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Running and overviewing the shift and the crew that are working, providing gold star service to both our customers and couriers.
To what extent do you enjoy your programme?
5/5
I enjoy learning about the different aspects to consider when working in hospitality. I especially enjoy looking at the marketing strategies involved.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my confidence is management decisions and how to think about the implications and factors that go into a decision
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured, excellent breakdown and split of workload and constant communication when needed.
How much support do you receive from your employer?
5/5
I receive as much support from my employer as needed, they schedule time for me to be able to work on my course, arrange cover for when I have meetings and answer any questions I have and need answering.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Excellent support from my Lifetime Team Member, he always checks in and sees that I’m doing okay and if I need any help, is always willing to answer any questions I have.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me have a deeper understanding of what is happening within the hospitality industry and work on improving my management techniques with this new information
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are some extra curricular activities available, I haven’t done any of them as none are really things I am interested in but I know several people enjoy the things on offer.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Friendly and fun place to work, very supportive teams and gratifying work.
What tips or advice would you give to others applying to McDonald's?
Trust your instincts, always be willing to learn and listen to advice. Push for what you want
