Assistant Relationship Manager Review
at NatWest Group
Level 3 Apprenticeship
Finance
London
Review Submitted: February 2023
Overall Rating
2.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
2.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Managing customer queries through email and phone-calls
risk checking customer accounts
risk checking customer accounts
To what extent do you enjoy your programme?
3/5
Early careers team support was good however could do with more communication once role has commenced and more social and networking opportunities. Apprentices would benefit from specific system related training, not shadowing from colleagues and a detailed account of the job role prior to enrollment.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Job specific systems and programming
Structure and Support
How well organised/structured is your programme?
3/5
Programme is well organised and information is provided in advance although some small communication errors have occurred.
How much support do you receive from your employer?
3/5
My manager provided alot of support initially to gain access to systems and devices but less as the apprenticeship commenced
How much support do you receive from your training provider when working towards your qualifications?
2/5
I have yet to access my training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
My qualification is very detailed and provides me with an opportunity to gain a certificate in banking. The qualification will provide me with the knowledge in how to develop excellent communication skills and maintain rapport with clients. However the role that i have been needs to be more relevant to my apprenticeship.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
None as of yet
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Excellent well-being and career support
Opportunities for progression and build a life-long career
Opportunities for progression and build a life-long career
What tips or advice would you give to others applying to NatWest Group?
Find out what the role entails and if it would match your interests. Find out what roles other Apprentices have entered once they have completed the Apprenticeship and how relevant the qualifications they achieve can be to their field.
