Field Engineer Review
at BT Group
Level 3 Apprenticeship
Information Technology
Leeds
Review Submitted: February 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Installing routers and hubs in business. Customer service. Troubleshooting
To what extent do you enjoy your programme?
5/5
I enjoyed the courses given by Firebrand
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
IT knowledge
Structure and Support
How well organised/structured is your programme?
5/5
Set out well over 18 months
How much support do you receive from your employer?
5/5
BT were helpful should I have any issues, but most concerns would go through Firebrand
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support, my mentor was always just a phone call away and willing to help with any issues
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Massively, I have an extensive knowledge of IT
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
I have attended professional networking events to meet colleagues in departments that I would not have usually.
Recommendations & Advice
Would you recommend BT Group to a friend?
Yes
Why?
A great employer with excellent progression opportunities
What tips or advice would you give to others applying to BT Group?
Have a solid CV and be prepared to give examples of previous working within your interview. It's an amazing company with lots of support and mentorship
