Crew trainer Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Tamworth
Review Submitted: February 2023
Overall Rating
3.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To train crew members to a high standard and keep training up to date and to make sure that everyone follows policy and procedures along with providing great customer service I also so speak with management to keep them up to date on everyone’s training and where rooks need to improve
To what extent do you enjoy your programme?
4/5
I really enjoy it I have learnt so many different aspects to my role and how to be a better leader and I have learnt more about the outsiders point of view and how to manage targets and waste I have learnt how to analyse customer profile and how this helps the business
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
So far I have learnt how to use punctuation and grammar by doing functional skills in English and I have been able to be left in charge of shifts which will help me in the future when I become manager to be able to run a good smooth shift and it allows me to get o know the staffs strengths and weaknesses so we don’t struggle in the busy periods
Structure and Support
How well organised/structured is your programme?
4/5
The programe is so well structured it shows you where you are what you need to do it also has a time line for things that you have coming up and it’s so easy to use as it tells you what you need to complete that month and your progress
How much support do you receive from your employer?
4/5
I receive an mass amount of support for my employer they give me loads of time on shift to do my work they allow me time for meetings and time for exams and mock exams and they allow me time to do my learning and they allow me to put it into practice
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive a massive amount of support from my trainer if I need to I can just email or message him through the portal if I really need to I can zoom call him if I don’t understand something he helps simplify it so that I do understand it
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have been able to be left in charge of shifts which will help me in the future when I become manager to be able to run a good smooth shift and it allows me to get to know the staffs strengths and weaknesses so we don’t struggle in the busy periods
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have a football team we have Christmas parties, we have apprenticeship days and charity days we also get to have competitions on shift to see who can sell te most of a particular item that day ms you win that item as a prize at the end of your shift
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
I think that McDonald’s is a brilliant company to work for they work around what hours you can do as they are very family oriented for instance I can only work certain days due to having a child and they work round that and they don’t penalise you for it
What tips or advice would you give to others applying to McDonald's?
Just be yourself and you can’t go wrong we are very equality and diversity oriented as a business we welcome everyone no matter your differences and it’s celebrated we are a close not family and you can make some life long friends along the career paths you choose
