Shift Manager Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Pontefract
Review Submitted: February 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role is ensuring the safety and welfare of crew and customers, dealing with money, scheduling.
To what extent do you enjoy your programme?
5/5
I enjoy the learning process, the tutors are friendly and are patient when explaining something
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills for running shifts, how to ensure the welfare of crew and customers
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well structured, it has different sections to learn on what days and gives me the chance to ask for help if and when needed.
How much support do you receive from your employer?
5/5
The support I receive from my employer is great, I am given days weekly to focus solely on my apprenticeship. If I struggle they are available to help me
How much support do you receive from your training provider when working towards your qualifications?
5/5
the support from my training provider has been great, during the course of my apprenticeship my original tutor changed job roles, but the transition from my old to new tutor went very smoothly
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel this helps me very well, It has given me a chance to grow within my role and learn new management styles and best ways to deal with anything that may arise.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
At my store, the main extra-curricular activity would be that we do a lot of charity work for Ronald McDonalds House Charity ( RMHC ), we go to the RMHC house and clean, we provide hampers for the kitchens so that they dont run out of supplies. I feel we as a business could do more.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
Mcdonalds is a great place to work, the schedule is flexible along with the hours worked. Our training programme is fantastic and McDonalds has great opportunities for promotions.
What tips or advice would you give to others applying to McDonald's?
the advice I would give to someone applying to McDonalds is that they treat everyone as individuals but as a family, we are very team oriented.
