Crew trainer Review
at McDonald's
Level 3 Apprenticeship
Hospitality Management
Sheffield
Review Submitted: February 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My day to day role includes, being a support to shift supervisors , offering extra support. I train all the new employees and show/tell them how to do the job. I support them and become their coach. I also work all stations in my workplace, meaning I am flexible to help others too.
To what extent do you enjoy your programme?
5/5
I really am enjoying the programme that I am currently on. It has given me a different way of working in my job role. I enjoy the new people I meet on the programme and it helps me develop my skills when it comes to helping other employees and becoming a better version of myself at work.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills and I have also developed new skills too. I have worked for the company over 4 years but worked for the store over a year. I had skills from my old workplace that I have developed in my current store. I have learnt new stations and more in depth knowledge of my company. I have developed my customer service skills and experience too.
Structure and Support
How well organised/structured is your programme?
5/5
The programme that I am currently on is well structured. My mentor is great and provides any extra support or guidance that I may need and my mentor provide clear dates and times of meetings and appointments necessary. My mentor is also easy to reach for any issues or questions that I may have.
How much support do you receive from your employer?
5/5
My employer offers a great deal of support to me and my other colleagues on the same programme as me. My employer has also set up a group chat for me and my colleagues to discuss dates that we have coming up so she can schedule us accordingly to accommodate my programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The support that I have and continue to receive is great. I feel confident in going to my training provider/ mentor with any issues or questions. The training provider helps with any type of thing that you may require extra support on. I am very happy with the support that I receive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The programme that I am currently on has impacted the way I perform at work a lot. The things I learn and study through the programme has really encouraged me to be more motivated at work as it encourages the other employees to be motivated too. I have learnt different techniques and it has positively influenced my work.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
My work regularly has different activities to get involved with. Most of which include customers too which is always nice as it opens up a different way to connect with your customers. We always have a sports day that is held every year with other stores which is also very fun and it’s a great way to promote your store.
Recommendations & Advice
Would you recommend McDonald's to a friend?
Yes
Why?
I would absolutely recommend McDonald’s to a friend. You receive so much support from colleagues. You create some great friendships. It is so easy to excel in the workplace which benefits you in so many ways. The work place that I work for offers so many opportunities to help with your work life and personal life too.
What tips or advice would you give to others applying to McDonald's?
If you are thinking about applying for a role at McDonald’s, I would just be yourself. Do not be afraid to ask any questions or for help. You will be provided with a mentor to guide you through your first few weeks at the company and always be positive and happy.
